This position is one of the most important in our practice. Unlike most medical and wellness offices, we take a lot of time to nurture and educate prospective patients/customers who inquire about our services. Many of our patients have been let down by previous providers and are quite skeptical when first reaching out to us. You are the first and most frequent point of contact for everyone that becomes a part of our community. Your job will be to make these folks feel comfortable and excited that they reached out, to ask the right questions so that they feel listened to, to help lead them down a path towards the best decision for their health, and to go above and beyond to make them feel extremely cared for and valued. Your job will be to assist with all aspects of client-care and office management which includes keeping our office looking inviting and tidy, maintaining systems that allow us to communicate effectively and efficiently with clients and other team members, following up with leads and clients that inquire by phone, email or social media, and representing our brand by assisting with marketing and outreach events, community events, social media management and email marketing.
Now that you know a little bit more about the position, read on to find out exactly what we are looking for, how to be successful in this position, and how to apply if you think you'd be a good fit for our team!